Ordering online

Our website makes it easy to order online. You can shop from anywhere, at anytime, on desktop, tablet or mobile device. Find the product you're after by searching our online store.

To place an order:

1. Once you've browsed our site and found the product you're after, simply select "add to cart" to purchase the item(s).

2. To view your cart, click on the "shopping cart" icon in the top right corner of your screen. This will also display a number icon to show how many items you've currently placed in your cart.

3. When you're ready, select "checkout" from your shopping cart and you will be taken to the checkout page where you can enter your contact, shipping, billing and payment details to complete your order.

4. Once finalised, you will receive your order acknowledgement with your order number. This will also be emailed to you, along with your tax invoice.

Once your order has been processed and dispatched, a tracking number will be sent to you. Once your tracking number is received, you will be able to follow your order's shipment process. Our orders are delivered by courier in most instances or sometimes, Australia Post.

Find out more about shipping and delivery.

Unfortunately, once your order has been processed and paid for, you are unable to add to, remove from, or modify your order.

We do offer 30-day refunds and exchanges. View our returns policy.

Currently, we accept payments within Australia only using the following methods:

• MasterCard

• Visa

• Paypal

• Apple Pay

• Google Pay

• Shop Pay

Discount codes can be redeemed upon checkout via our online store only. Please enter the code in the "Discount code" field, then select "Apply". 

In most circumstances, these are only valid for one transaction, unless stated otherwise.

Unfortunately, we do not offer gift cards or e-gift cards at this time.

In some instances, the item you want may be out of stock. However we can let you know when your item is available for purchase again if you register your interest in that product.

To do this, simply browse our website to find the item, then enter your email address into the "pre-order" field and select "notify me when available". You will then receive an email notification when the item is back in stock.

Alternatively, you can contact your local SCB stockist to enquire about a product.

Shipping and delivery

Our products can be shipped Australia-wide.

Read more about our shipping and delivery process.

Unfortunately we do not offer international shipping to areas outside of Australia at this time.

Yes, in some instances, you may be able to pick up your order from our head office in Brisbane.

Read more about this option on our shipping and delivery page.

Returns and exchanges

We offer a 30-day returns policy on most items ordered from our online store. Read our Returns policy to find out more.

Yes, we offer a 30-day returns and exchange policy, should you require a different size from the one you originally ordered. Read our returns policy.

Product review

We would love to hear what you think about the products you've purchased from Seachange Boating. Leaving an online review on our website is also a great way to share your experiences with other customers and to provide others with information about the product that may not otherwise be detailed on our site.

To leave a review, simply browse our website to find the product. Scroll down the product page to find the "Customer Review" section, then select "Write a review". Enter your details in the fields and then rate and review the product. When you're done, hit "Submit Review".

When leaving a review you hereby agree to these terms and conditions.

SCBX boat range

Our boats are sold through our network of SCBX stockists located throughout Australia. Our stockists are more than happy to answer any questions you may have about our SCBX range. Find a stockist near you.

For any pricing enquiries, please feel free to contact your nearest SCBX stockist. Our website can provide you with a pricing guide of starting price, based on the four models available – SCBX16BA, SCBX16T, SCBX16C, SCBX16CS.

All of our boats are sold through our network of stockists. Pease feel free to contact your nearest SCBX stockist for any enquiries.

Some SCBX parts and accessories can be purchased via our online store. Check out the SCBX page for more info.

Yes, if you're looking to purchase a SCBX boat, we recommend contacting your nearest stockist to find out if they have a boat available for you to "test drive". You can find a stockist here.

All SCBX pricing, as listed on our site, is for the boat only meaning this excludes the outboard, trailer, onwaters and delivery costs.

However, if you're interested in purchasing a BMT package, please get in touch with your nearest SCBX stockist who can provide you with any info or a quote.

If you're after an update on your boat order or build, please get in touch with your SCBX stockist where your order was made in the first instance.

If you're interested in buying a boat, but don't have a stockist located nearby, don't worry. Any of our stockists will be happy to answer any questions you may have and can provide you with further information about any boats in our range. We are also able to freight a boat to most locations within Australia, within reason. Please contact your nearest SCBX stockist who can provide you with a comprehensive quote, including freight costs.

The SCBX is designed to be built your way. While we have four base models to choose from, the boat can be customised with a number of different parts, accessories and configurations to suit your needs and lifestyle.

Ask your stockist if you're interested in finding out more about any of these options.

Please feel free to get in touch with your nearest SCBX stockist who can provide you with information and a quote on any parts, accessories or extras you may require for your boat, or check out the SCBX page to see what parts are available to be purchased online.

Many of these are designed to be easily fitted by you. We'll have instructional videos coming soon so stay tuned for more info.

SCBX boat warranty

All new SCBX boats come with a 3+1 warranty as standard. However, this is extended to 5+1 years when the online warranty registration is submitted to Seachange Boating.

For more info, check out the SCBX warranty page.

Yes, any remaining warranty can be transferred to the new owner, provided the boat meets all warranty criteria. Please complete the warranty transfer application form in your owner's manual to complete the transfer. A fee of $110 (incl. GST) is applicable and must be paid and submitted within 30 days of sale, along with the completed transfer form.

Note: the warranty period does not start over, any remaining warranty period from the original date of sale will simply be transferred to the new owner.

If for any reason you are required to make a warranty claim, please address your claim in writing to your purchasing dealer in the first instance.

You can find their contact details by visiting the stockist page.

Please refer to your owner's manual for a comprehensive list of what is covered and not covered by your warranty, or read the SCBX warranty page.

Boat service and maintenance

Please feel free to get in touch with your nearest SCBX stockist who can assist you with any servicing or maintenance enquiries.

Your nearest SCBX stockist can assist you with any info, orders or provide you with a quote on any spare parts, accessories or extras you might require for your boat.

Of course! We have a number of products listed on our website which can help maintain and keep your SCBX looking as good as new. Check out the SCB range of cleaning products by searching "cleaning" or "maintenance" in our online shop.

Boat build

Resin Injection Vacuum Assisted Low Emission (RIVALE) is a special technology developed by The Haines Group with the help of federal government funding. It's a unique closed moulding manufacturing process that ensures a consistency of product, better product characteristics, as well as reduced styrene emissions.

The SCBX was created and built using this process, as it is manufactured in the same boat building factory as other boat brands from The Haines Group. The SCBX is a 4.85m open fibreglass dinghy with a hull weight between 398-470kg (depending on specific model), can carry up to four passengers and can be customised with numerous alternative configurations and parts.

One of the many benefits of our SCBX boats is their versatility and ability to perform on the water, regardless of whether you're inshore or offshore. The design of the hull provides a soft and stable ride that ensures you get to your destination and back safely.

For more info, get in touch with your SCBX stockist about the specs and features of our boats.

Your hull identification number (HIN) is the serial number provided by the boat manufacturer that uniquely identifies your boat.

You can find the HIN on the boat's build plate. It's usually made up of a mixture of alphanumeric characters which identify its country of manufacture, manufacturer name, as well as month and year of manufacture.

Check out your owner's manual for a more detailed explanation.

Corporate and marketing

Please submit your request or enquiry for consideration via the online form on our Contact us page.

Please submit your request or enquiry for consideration via the online form on our Contact us page.

If you're keen to be part of the SCB team and join our network of stockists, please feel free to drop us a line via the online form on the Contact us page. One of our team will then be in touch.